Leaks

Rising demand for water and our changing climate means it is more important than ever that water is not wasted.

We have a major programme of mains replacement works ongoing to reduce the amount of water escaping from our pipes. However, if there is a leak on the pipework within the boundary of your property, then you, as the homeowner, are responsible for repairing it.

For advice and information about how to deal with a leak on your property, please see the links below.

If you spot a burst water main, please call our 24-hour leakline on freephone 0800 714614 so our engineers can fix it as soon as possible.

Tackling leakage

We will replace 1,300 miles of Victorian mains by 2010

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Diagnose and fix water and wastewater related problems in your home

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