Skip primary navigation
Skip all navigation

Your home

Paperless billing

Our paperless billing service allows water bills to be tracked, paid, and stored online.

Find out more about our paperless billing service

Contact us

Customer service is at the heart of everything we do

You can contact us online, by phone or by writing to us

Our contact details

We are committed to making our website accessible to as many of our customers as possible. To support this commitment, our new website is currently undergoing an accessibility assessment by Shaw Trust. We expect to receive an accessibility accreditation in summer 2008.

Thames Water is the UK’s largest water and sewerage company, serving 13 million customers
across London and the Thames Valley.

© 2001 - 2009 Thames Water Utilities Limited. All rights reserved.
Registered office: Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading, Berkshire RG1 8DB