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Water quality

Lab technician

Our tap water is among the best in the world and we're extremely proud of it

All about your water

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Customer service is at the heart of everything we do

You can contact us by phone or online

Our contact details

We are committed to making our website accessible to as many of our customers as possible. To support this commitment, our new website is currently undergoing an accessibility assessment by Shaw Trust. We expect to receive an accessibility accreditation in summer 2008.

Thames Water is the UK’s largest water and sewerage company, serving 13 million customers
across London and the Thames Valley.

© 2001 - 2008 Thames Water Utilities Limited. All rights reserved.
Registered office: Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading, Berkshire RG1 8DB