Set up an account

If you're setting up a new business in our supply area, or you're expanding your business and need to set up an additional account for your new site, you can let us know by simply filling out our online form.

Please have the full address details of your new premises to hand.

 Set up an account online 

To check that your new property sits within our supply area, simply use our postcode search.

Before telling us about your move, please ensure the date is confirmed and no more than 28 days away.

Want to speak to someone in person?

Please call our Customer Centre on 0845 9200 888, open weekdays from 8am to 8pm and Saturday from 8am to 1pm (Minicom: 0845 7200 899).

If you are trying to contact us from outside the UK, please call +44 1793 366011.

Contact us

Customer service is at the heart of everything we do

You can contact us by phone or online
 

Water quality

Lab technician

Our tap water is among the best in the world and we're extremely proud of it