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For more information on billing, dealing with common water and wastewater related problems, and to learn more about your water supply, please see the options below.

In this section

Leakage
Find advice on dealing with a leak
Learn about water pressure
Water pressure is the force of water that leaves your tap
Learn about water flow
Flow rate depends on the size of your pipe
Hot tips for cold weather
Prevent damage to your pipes during the cold weather


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Customer service is at the heart of everything we do

You can contact us online, by phone or by writing to us

Useful literature

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We have a range of literature available to download

Our guarantees

Service guarantees

Our customer guarantee scheme backs up this commitment