Need more help?
For more information on billing, dealing with common water and wastewater related problems, and to learn more about your water supply, please see the options below.
In this section
- Clickable house
- Use our interactive house to find useful advice on dealing with common water and wastewater related issues within your home
- Useful literature
- Download our latest publications, leaflets, and reports
- FAQs
- Click here for frequently asked questions
- Leakage
- Find advice on dealing with a leak
- Sewer blockages and flooding
- Find advice on dealing with sewer related problems
- Learn about water pressure
- Water pressure is the force of water that leaves your tap
- Learn about water flow
- Flow rate depends on the size of your pipe
- Lead pipes
- Find out if you need to replace your lead pipes
- Misconnections
- Find out if your household appliances plumbed correctly
- Hot tips for cold weather
- Prevent damage to your pipes during the cold weather


