Meet our management

Since new ownership, the new management team has implemented a 'back to basics' approach, refocusing the business on delivering  regulatory targets and improving customer service.

David Owens, Chief Executive Officer

Our projects

We're investing around £1billion each year on network improvements

Our culture

Our work is shaped by our five values...

Challenging, Committed, Purposeful, Reliable, Supportive

Our guarantees

Service guarantees

Our customer guarantee scheme backs up this commitment

Latest report

Corporate Responsibility report 2007/08

Corporate Responsibility report 2007/08