Don't let a plumbing emergency take you by surprise

How would you find a plumber in an emergency? Maybe you would look in the local directory, or contact a friend who's in the trade. You could be left with a long wait and a large bill.

Protect your home against plumbing and drainage emergencies

That's why we would like to introduce you to Plumbing and Drainage Cover* brought to you by Homeserve Membership Ltd. With this cover you can help ensure a hassle free solution to a plumbing or drainage emergency. Cover your home for just £81.99# per year.

What does Plumbing and Drainage Cover provide?

In the event of an emergency, one call to Homeserve will ensure a Homeserve approved plumber is dispatched to your home, aiming to be with you within two hours of your call. Once the job has been completed, simply sign to say you're satisfied and Homeserve will settle the bill, within the generous cover limits.

Details of plumbing and drainage cover:

• Cover for up to £2,000 per claim for plumbing emergencies inside your home - you can make up to two claims a year
• Cover for up to £4,000 per claim for blocked/collapsed drains outside your home - you can make up to two claims a year
• Up to £500 towards hotel accommodation - in the event your home is uninhabitable for 48 hours or more
• Free claims number open 24 hours a day, 365 days a year - even on bank holidays
• No bill to pay - within the cover limits
• Just £81.99# per year (including all fees and Insurance Premium Tax)

This cover is for homeowners only

For more details of what's covered and what's not covered, please see the Summary of cover and Terms and conditions in the PDFs below.

 Homeserve: Plumbing and Drainage Cover: Summary of cover (62Kb)

 Homeserve: Plumbing and Drainage Cover: Terms and conditions (42Kb)

Be prepared and cover your home - call free on 0800 073 1236+. You can choose to pay by Direct Debit or credit / debit card.

Please quote the reference number TWIP74A for plumbing and drainage cover.

*You will have a contract to arrange and administer your policy with Homeserve Membership Ltd, Cable Drive, Walsall WS2 7BN (Registered in England no. 2770612) and a separate contract for insurance with Inter Partner Assistance SA, The Quadrangle, 106 - 118 Station Road, Redhill, Surrey RH1 1PR, United Kingdom office, registered number FC008998. References to "Plumbing and Drainage Cover," or "Cover" in all documents include services within both contracts.

# There is an initial 14-day period when you are not covered. Prices include all fees and Insurance Premium Tax.

+ Lines open Monday - Friday 8.00am - 8.00pm, Saturday 8.00am - 4.00pm, Sunday 10.00am - 4.00pm. Calls may be recorded for quality control and training purposes.

This service has been created for Thames Water by Homeserve Membership Ltd. It is a commercial offer and is not part of Thames Water's Ofwat regulated business.

Homeserve is a trading name of Homeserve Membership Ltd. Thames Water Utilities Limited is an appointed representative of Homeserve Membership Ltd, which is authorised and regulated by the Financial Services Authority.

This information can be supplied in large print, braille or audio-tape upon request.