Customer Guarantee Scheme
To download the information you're interested in, please select your choice from the list below.
Description and Download
-
Codes of Practice and Customer Guarantee Scheme
-
How to get help if you can't pay your bill
-
Our quality promise
-
Pipelaying powers on private land
-
Wastewater flooding guidelines - household customers
-
Water regulations summary
-
When your water supply has a leak - Code of Practice for domestic customers
To view PDF's you will need a copy of Adobe Reader which is free to download from Adobe Systems.
